Company: the first impression is decisive !
C’It is the first impression that your customers will have when they call you that will determine the quality of your business relationship. How to improve this first impression to positively impact prospects and future customers ? IP telephony, switchboard, we give you all the information you need to give the best impression to your interlocutors.
L’importance of’a good professional telecommunication equipment
To give a good impression to your customers, it is imperative that your company invest in a professional switchboard. The right telecom solutions will help you to offer a quality conversation to your interlocutors.
IP phone for’company
The switchboard is a communication tool that allows us to’to have several extensions on the same line. Today’Today, there are several solutions to choose your telephone switchboard. Your choice will depend on The size of your company and the way it operates are the main factors that determine the success of this type of solution’device. In addition to the simplicity and speed of communication, there are several other advantages to using a switchboard.
To help you, you will find the number of a telecom company in’To help you, you will find the number of a telecommunication company in the Paris region to choose the solution best suited to your company’s needs.
One example is Centrex IP, a cloud telephony system that revolutionizes VoIP. L’Your choice will depend on the installation being physically present at the customer’s premises’If you choose to have your telephone switchboard in the office of your telecom operator, and no longer in the premises of the company, the latter will not be able to ensure quality exchanges with your interlocutors’no more technological and maintenance worries. A qualified team works upstream on your IP telephony system, in order to always benefit from quality communications.
You will make a good first impression on your prospects, through a telephone switchboard’a system that ensures reliable, clear and quality communications.
Choosing a switchboard
To choose a telephone switchboard, it is necessary to’A telecom solution is a device that allows you to centralize telephone traffic and manage several extensions on the same line’s help’When choosing a single line, several factors must be taken into account. Everything you need’First, you must take into account the size and number of extensions you have to manage, because you have to be able to manage them The more stations you have, the more powerful your switchboard will have to be.
You should also take into account the following’The use you want to make of your device: if it is not available, you will have to pay for it’For a small business, a switchboard is a database that is simpler to use than a telephone switchboard. A telephone switchboard can also have interesting functions such as geolocation, the’You can use the recording or voice recognition, the SMS alerts or the caller ID’display images on your screen.
There is also today’Today, the virtual switchboard, an excellent alternative in business. It s’acts first’a dematerialized telephony solution, which manages all your calls without the need to go through a server or a physical extension.
The virtual switchboard s’It is easy to install on a computer, but also on a tablet or a smartphone for mobile workers for example. Therefore, your switchboard will always be operational, wherever you are, as long as you have an internet connection. The quality of the calls is optimal, in order to’ensure quality exchanges with your interlocutors.
How to communicate with your interlocutor?
In the context of commercial communication, it is all about the customer’First of all, it is important to take into account the rules of politeness and good manners. Quality communication is achieved by using a voice that is pleasant to the ear’ear, which does not resonate. It also requires a clear speech without stuttering.
The preparation of the message is essential. You must know your subject, be powered by’To avoid making them wait too long, and especially to be able to answer all their questions, you need a professional fryer that performs well.
As far as the cooking process is concerned, you should have the following equipment at your disposal’In order to avoid noise pollution, it is necessary to be aware of the following’It can be used to isolate ambient noise to avoid background, machine or car noise. It is also necessary to be aware of the following’Make sure that the connection is good, that it is not interrupted’it n’There are no interruptions and the power is on’The number code is clearly shown on the display.
For a good understanding of the message, it is important to articulate the words well and to make pauses between each sentence to keep the contact with the person’contact.